PWdWA understands that for many Western Australians with disabilities, getting appropriate access to services and facilities isn’t always easy. Many people with disability are also unaware of their rights or unsure about the most appropriate method of making a complaint or suggestion to effect change.
PWdWA has developed these guidelines and a template letter you can use to self-advocate. You can use the information to learn about your legal rights and share it.
Read the Guide to making a complaint and where you can get assistance (available in Word).
Here is a suggested letter template you can use to make a written complaint and suggestions for improvement (available in Word).
Also available is information that you can provide about legal obligations to make services and facilities accessible and inclusive (available in Word).
If you are unable to self-advocate, please contact our office on 08 6243 6948.