Proposal for a National Disability Insurance Scheme (NDIS) Quality and Safeguarding framework.
This submission is from People With Disabilities (WA) Inc. (PWdWA) in response to the proposal for a National Disability Insurance Scheme (NDIS) Quality and Safeguarding framework. As part of this process, PWdWA worked with Developmental Disability WA (DDWA) National Disability Service (NDS) and the state Disability Services Commission (DSC) on a consultation program to enable people with disabilities to engage with, raise their concerns and recommend solutions/improvements about the framework. Individual advocates from PWdWA attended these sessions and the feedback is articulated in this submission. It is important to note therefore that comments and recommendation of this submission are based on real life experience of people with disabilities.
Consumer rights for people with a disability
We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS).
You have rights under the Australian Consumer Law. You have the right to expect that a product or service will do or perform as it should. If not, you may be entitled to a repair, replacement or refund. You have the right to truthful and accurate representations. Sales agents cannot mislead or deceive you. You have the right to fair treatment.
Contact the he Department of Commerce (Western Australia)
Visit the he Department of Commerce website for more information and links:
Department of Commerce
To contact the National Disability Insurance Agency (NDIA) about the National Disability Insurance Scheme (NDIS) visit their website at: